Golden Leaves Limited is a funeral plan provider and credit broker and is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 960923. You can check this on the Financial Services Register https://www.fca.org.uk/firms/financial-services-register. Golden Leaves only provides its own funeral plans. Golden Leaves does not provide personal recommendations: you must make up your own mind if our funeral plans are suitable for you. If you wish to lodge a complaint with us, you can do this by phone 0800 85 44 48, or email info@goldenleaves.com, or by post to the address shown. If you are unhappy with our response, you can take your complaint to the Financial Ombudsman Service at 0800 023 4567 or www.financial-ombudsman.org.uk/contact-us/complain-online